Trade In & Trade Up

Jared.com's return policy is the same as for an in-store purchase. You may return or exchange your merchandise within 30 days. Learn more about our return and refund policy. If your online purchase was picked up at the store, it must be returned to the store. Jared.com will not accept the return of merchandise picked up at the store.

You may trade in your diamond/diamond jewelry item purchased from Jared for another diamond/diamond jewelry item that is at least double the trade-in value. The trade-in value is based on the original purchase price, excluding charges such as tax and shipping.  
 
Trade-ins cannot be accepted from a customer without a North America or United Kingdom address. 
 
Retention Period for all stores EXCEPT those located in Alaska, Hawaii, Oklahoma, North Carolina, Delaware, and Florida: When a customer returns a purchase prior to 30 days from the purchase date and a trade-in is associated with the completed sales slip, the store CANNOT return the trade-in to the owner until the 30-day retention period is expired. 
 
Retention Period for all stores located in Alaska, Hawaii, Oklahoma, North Carolina, Delaware, and Florida: When a customer returns a purchase prior to 30 days from the purchase date and a trade-in is associated with the completed sales slip, the store CANNOT request the trade-in item to be sent back to the store from the Akron Support Center to be returned to the customer until the 30 day retention period is expired. 
 
Trade-ins of in-store and online purchases are accepted at most Jared locations, as allowed by law. Trade-ins are not accepted at jared.com or towards the purchase of Previously Owned Treasures.

Lab-created stones are formed in a controlled environment whereas natural gemstones are formed by mother nature's natural processes. Both share the same physical, chemical, and visual properties. The lab produced stone is usually free from major defects and can be structurally stronger than its natural counterpart while also achieving optimum color. 
 
Learn More About Lab-Created Stones 

Yes, Jared's trade-in policy accepts natural diamonds as a discount toward the purchase of new jewelry.